Microsoft Dynamics AX Retail POS — bank compatibility

Microsoft Dynamics AX Retail is a point-of-sale system for retail, built by Retail Realm. A Dynamics AX-era till, and the generation question matters more than the feature list here.

Certified on Linkly, running on premise. Linkly reaches more acquirers than any other middleware in the market, which is why most POS start there.

The Linkly integration runs on premise.

This is the retail point of sale from Microsoft Dynamics AX, the enterprise ERP line that Microsoft later folded into Dynamics 365. It is in the Australian integration directory under Retail Realm, not Microsoft, because Retail Realm is the party that certified it for local payments.

Retail Realm is the company behind Retail Management Hero, and the reason it exists is worth knowing: Microsoft discontinued its Dynamics Retail Management System, and RMH was built as the next-generation replacement for all those stranded RMS retailers. RMH POS launched in 2016, RMH Central followed in 2019, and Retail Realm's chairman Afshin Alikhani ran the deal. It sells through distributors rather than direct — and in Australia and New Zealand the exclusive distributor since 1 September 2017 has been Advantage Solutions Distribution, trading as asdisti.com.au.

The practical issue with any AX-era record is vintage. Microsoft has moved its retail story forward twice since AX — through the Dynamics 365 for Operations generation to today's Store Commerce — and this directory carries separate records for each of those steps. If you are running AX Retail, your real question is not which terminal to plug in, it is where you sit on Microsoft's upgrade path and whether a payments project now is money you will spend again at migration. Ask that before you ask about the terminal.

Advantage is the party you would actually deal with here. Founded in 1990 to serve small-to-medium retail, it took on Microsoft's RMS in 2007, got RMH-certified in early 2017, sits on the RMH advisory board for the region and converted its own RMS iPOS product into RMH iPOS. It handles local order processing, support and training, receipt and report localisation, MYOB and Xero integration, and custom development. Its customers run from single stores to enterprises with 100-plus stores, some of those relationships going back to the 1990s.

Retail Realm also has D365 Store Commerce, MAX PAY GLOBAL (Retail Modern POS), Modern POS AX7 and Retail Management Hero POS and 2 others.