Clinic to Cloud — practice software and bank compatibility

Clinic to Cloud is practice-management software for allied health, health and medical specialists. Pure cloud from the start, founded by Rafic Habib, and it sells to specialists who want no server in the back room.

Tyro only. Tyro is its own middleware and its own acquirer, so this one comes with the bank attached — moving bank means a new integration.

The integration covers HealthPoint private health claiming, Medicare Easyclaim and multi-merchant. Tyro rates it a Premium partner — their top tier.

Clinic to Cloud is a cloud-based medical practice management platform founded by Rafic Habib and run out of Australia. It handles scheduling, referrals, clinical documentation, financial reporting and a patient portal, and it covers more than twenty medical specialties as well as general practice and allied health. Voice recognition for clinical notes is one of the features it leads on.

The architectural choice is the whole product argument: there is no server to buy. It runs on Microsoft Azure, which the company notes is certified for Australian government use, with continuous backups, two-factor authentication, 24/7 monitoring and a claimed 99.99% uptime. Pricing is subscription per user per month with no upfront infrastructure cost — a very different capital profile to the on-premise specialist systems it competes with.

For payments, the cloud design changes the question. A browser-based system cannot talk to a serial-cabled terminal the way a Windows application can, so the integration path matters more than usual — ask specifically how claiming and card payment are wired at the desk, and which terminals are supported in that configuration.