Quest QT720
The integrated counter terminal — tethered to a POS, with a 15-key moulded keypad Quest says will not wear out.
- Manufacturer
- Quest
- Form factor
- PIN pad
- Connectivity
- RS232 115Kb and USB 2.0 standard; Bluetooth and Ethernet 10/100 optional
- Receipt printer
- None
The QT720 launched in 2009 and is still sold, which in terminal terms is a very long life. It has no battery and no standalone mode: it hangs off a point-of-sale system over serial or USB and does the card part while the till does everything else.
The keypad is the selling point and the reason it lasts. The 15 keys are in-mould decorated, so the numbers are inside the plastic rather than printed on it — a keypad on a busy counter normally goes illegible within a couple of years, and this one does not. The card slot is light-guided and the chip reader is rated to 500,000 insertions.
Inside is a 32-bit RISC processor with 8MB of flash and 8MB of SDRAM behind a 2.8-inch QVGA colour display. All three card readers, with Quest’s airPay contactless. Bluetooth and Ethernet are optional modules; power is 12V over powered USB.
Compliance is the Australian set — PCI-PTS, APCA CS3 CECS and PA-DSS — and it is supported across Quest’s integration stack, EftposPlus Enterprise and Express and Cloud EFTPOS.
What it costs
The rate you pay is negotiated on your volume and card mix, not set by the terminal — two businesses on the same QT720 can be paying very different money. Find out what yours should be.
Other Quest terminals
Specifications from Quest. Checked 3 October 2026.
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